The person i'm giving it to doesn't have WiFi. Will the Digital Photo Frame still work without WiFi?
If there is no WiFi available the digital photo frame frame will still display any photos it has already received in a slideshow, just like normal (this is because all photos reside on the frame, not in the cloud).
Many customers in this situation, simply connect the frame to their mobile phone's hotspot when they visit. The frame will then automatically connect and can be updated with new photos instantly.
Additionally, if someone sends photos while the frame is offline, those photos are queued on their phone until the frame is next online, at which point, the photos will be automatically sent to the frame.
Lastly, while the frame cannot receive new photos sent from mobile phones while offline, you can very easily import photos from USB/SD card at anytime.
Are there any ongoing costs for the digital photo frame?
No. There are no ongoing subscriptions or set up costs.
Is it complicated to set up and use?
No. Set up is done in a few minutes and you don’t need to do anything to receive and enjoy photos from loved ones.
Do I need to have a mobile phone or computer?
No. You don’t need a computer or mobile phone at all. Only those sending you photos, will need a mobile phone.
What type of mobile phone is required to send photos?
Pretty much any smart phone is supported (iPhones, Android, Samsung etc..).
Your family or friends will need to install the free ‘FRAMEO App’ on their phone.
It’s a free download on the Apple and Google App stores.
How many photos can the digital photo frame store?
All Lifeframes® come with 32GB of built in storage (approx. 28GB usable) for Photo and Video storage. You can store many thousands of photos and videos! You will not have to worry about running out of storage on a Lifeframe®.
It is good to remember that the operating system on any Digital Photo Frame will use up about 4GB of the available built-in storage. So when compared to other frames that typically only have 8GB or 16GB of built-in storage, you need to deduct the 4GB of system storage from the built-in storage. So for example, an 8GB frame will only have about 4GB of usable storage for Photos and Videos.
Can anyone send photos to my digital photo frame?
No. Only those that you allow will be able to send you photos.
If you want to hide a photo, two simple touches on the touch screen will hide it.
Can I use the digital photo frame in an upright position?
You can use the photo frame in either an upright or horizontal position.
The photo’s will automatically rotate to fill the screen beautifully.
What if I can’t get the digital photo frame to work?
Simple. Send it back for a full refund. No questions asked. But it is so easy to use, we’re confident you’ll be just fine.
If you are stuck, just email us at support@homelife.technology and we’ll get back to you asap.
What type of image/video files does the digital photo frame support?
All the common photo/video formats are supported. Specifics vary slightly by transfer method as per below.
Direct Import (from USB, SD Card, PC)
- Images: JPEG, JPG, PNG, WEBP
- Video: MP4, 3GP
Android Phone (Frameo App)
- Images: JPEG, JPG, PNG, HEIC, WEBP
- Video: MP4, 3GP, MOV, HEVC
iPhone (Frameo App)
- Images: JPEG, JPG, PNG, HEIC
- Video: MP4, 3GP, MOV, M4V