Magic Shields Support
Get help with Magic Shields placement, everyday use, care instructions and support for individual mats or facility installations.
Manuals & Downloads
Download the available product resources below.
PDF Download
Magic Shields User Manual
Setup instructions, product information and basic troubleshooting.
Looking for additional support?
If you purchased this product through a retailer, they may be able to assist you directly. You can also contact our support team by (02) 7228 7211 or support@homelife.technology.
Frequently asked questions
What makes Magic Shields different from traditional flooring or foam mats?
Unlike traditional flooring materials, Magic Shields is engineered with a patented, impact-responsive structure that absorbs force at the moment of a fall without compromising walking stability. It is not foam, and it is not a fatigue mat. Foam mats compress too easily under foot and may interfere with mobility. Magic Shields' products are engineered, tested, and proven to decrease injury in more than 1000 healthcare facilities worldwide.
Has the Mat been tested for impact or safety performance?
Yes. It was shown to help meet Joint Commission and OSHA safety priorities.
ASTM E648 Class 1 (PASSED)
ASTM E662 Flaming mode (PASSED)
ASTM F2569 over 50% impact reduction
Can Magic Shields Flooring be installed wall-to-wall?
Yes. Contact us for a consultation on your wall-to-wall application.
Are there statistics or studies that highlight the dangers of falls in the elderly population?
Yes. Most recently, there was a Data Brief from the CDC entitled "Unintentional Fall Deaths in Adults Age 65 and Older: United States, 2023".
What kind of injuries can this product help reduce?
It can help reduce serious injuries such as head-trauma and fractures.